Kansas City, Overland Park, and Lee's Summit Auto Repair

I love this place! Everyone is so friendly and they took such good care of me and my car! They really go the extra mile! So thorough and conscientious! I left with great peace of mind.

The people are nice enough. I thought this was a good shop and it probably is, but I was not listened to and then I was given wrong information. I told you twice, once when I booked the appointment and again this morning that this was for a road force balance. When I arrived this morning, he asked if I was there for rotate and balance, I specifically said, "no, road force balance." I don't know if you don’t know what this is and just gave me thoughless answers? Carmax said the charge is too low for this to have been a road force balance and that a shop your size probably couldn't even hold the equipment to do these, so my time was wasted today and I don't have a lot of free time. After you did your work, I was told that it was taken on the road and the problem is improved. Also was told that my air pressure was a problem, but my tires are aired to the exact recommended pressure and this should not cause this issue. The problem is not improved so I don't know why you would tell me it is. I think you aren't actually listening or thinking through your answers and I don't have time to sit in a mechanic shop every week. Please refund your charge today and I will remove this review. I don't believe the correct work was done and the problem is definitely not improved. I can hear a sound now from the vibration in addition to the vibration and the truck is pulling to the left. I pull 7-10 thousand pounds with this truck. It needs to be is correct working order. I'm really irritated.

The best auto shop I've ever worked with. They went above and beyond for my car and took the time to do a detailed inspection, even though I only needed an oil change. They were polite, weren't pushy with unnecessary repairs, and services were reasonably priced. Cannot recommend them enough.

They did a great job fixing the steering issue on my vehicle. I really appreciated that they took the time to double check everything and make sure the problem was fully fixed before giving it back to me. Great service and I’d definitely recommend them.

Simple MVI identified a source of noise I had been looking for. They provided photos and good explanation of what they found.

I heard about Sallas through Jeremiah Chipps and when I got a flat tire on the highway I towed it here. My sales rep Corbin Cox was able to get my new tires ordered and put on extremely fast and it rides like a new truck!