Sallas auto is awesome. I found it via a quick search when I was about to buy a pre-owned vehicle. I called the shop to ask if they could do a bumper to bumper inspection before I bought the car to let me know if it was in good shape. What impressed me the most was how they consolidated their findings - most shops would just verbally tell you any issues they found (if any) then send you on your way. Sallas auto impressed me from the start because after dropping off my car, they offered shuttle service (or a paid uber) to a location of your choosing. Then, when Sallas finished up the inspection, they wrote up a report that I’m able to keep in my files, with pictures and recommendations. When I came I pick up my car, Jeremiah (the manager) sat down with me to go over the report. Since then, I’ve brought both my cars for all my services to Sallas auto. When another shop told me I needed to replace the rear sway bars, Sallas auto looked at it and said it was so minor that it wasn’t worth spending the money. They’ve never done extra work or tried to upsell me a service. They even went the extra step and looked up the data on my car to make sure they weren’t duplicating a service that I didn’t need). The only “bad” thing about Sallas is that services take awhile. I know that if I drop off my car at 0730, I probably won’t get it back until mid-afternoon. But the detailed service and friendliness of the shop has me coming back. Also, they provide a military / first responder discount.
Din, thank you so much for taking the time to share such a detailed review! We’re grateful you first trusted us with your pre-purchase inspection and have continued bringing both of your vehicles to Sallas Auto Repair. Jeremiah and our entire team work hard to provide thorough inspections, clear reports with photos, and honest recommendations without unnecessary repairs or upselling. We also appreciate your patience with our service times. Taking the time to thoroughly inspect each vehicle and make sure the job is done right is very important to us. Thank you again for your continued trust, loyalty, and recommendation. We look forward to taking care of you and your vehicles for many years to come!
- Kansas City