I don't know how they're able to treat you with respectful professionalism AND make you feel like family simultaneously but they pull it off every time. Update: I've just looked at the online inspection report Sallas sent a link to when I picked up my car. It includes a detailed checklist of the items they checked and pass/warn/fail box for each item. Also pictures of the car taken in the parking lot before the service guy got in it. Smart. I'm probably more excited about all that than have a right to be but it supports my 'professionalism' comment above, imo.
Jeff, thank you so much for the kind words! That truly means a lot to our team. We work hard to provide professional service while also making our customers feel comfortable and cared for, so hearing this really makes our day. We truly appreciate your trust and support!
- Kansas City