I was in KC on business, and realized at 4pm on a Friday that I was having serious difficulty turning my steering wheel. I was scared to drive home and possibly harm my car more. I called two other mechanics and they gave me the runaround and refused to quote me prices or get me in that late in the day. I called Sallas after finding their number in the phone book and John listened about my problem, and told me to just bring it in and he would tell me if it was safe to drive home. I brought it in and he took the time to look at it (at 4pm on a FRIDAY!!) and immediately identified the problem as a power steering fluid leak. John promptly refilled my fluid, and also put in some extra fluid that would help stop the leak. The noise was fixed, and when I went to pay, John said that it was only something minor, and there was no charge! As somebody with no prior business at there shop, the folks at Sallas got me in at 4pm on a Friday, and fixed my car in ten minutes, and didn't even charge me for their time or supplies. Simply put, the best service I have ever had an auto shop, and possibly the best service I have had in any business in my life. Thanks John, you rock!