Mercedes
5
9/16/2014Sallas Auto Repair - Kansas City

Service Engine Soon Air Bag light on

5
9/16/2014Sallas Auto Repair - Kansas City

"It was a super fun time! I really learned a lot! The Car Clinics are a wonderful idea, basic education on your car is a wonderful tool for anyone with a vehicle. (The information) keeps you safe, independent and not naive. If I would have known about these Car Clinics I would have come a long time ago!"

5
9/15/2014Sallas Auto Repair - Kansas City

"This Clinic was a great idea! Highly informative and helpful."

5
9/15/2014Sallas Auto Repair - Overland Park

"I learned of Sallas through the OP Chamber of Commerce. I was sold on the pick up and drop off service they provide. Larry and the team at the OP location were courteous and always friendly and eager to help. Larry educated me on what needed to be done to my car for best performance, along with explaining options. I am a very pleased customer and will continue to use Sallas and recommend others to them."

5
9/14/2014Sallas Auto Repair - Overland Park

"John and everyone at Sallas, Overland Park, does incredible work. Recently I had an accident with my car and took it in to be looked at. They evaluated the damage and told me it would be best to have a body shop fix it and recommended a shop for me to use. They then drove my car over to the shop so I would not have to come back to Sallas to do it myself. Then two days afterward John called me to make sure the body repair shop had contacted me and provided me an estimate for the repair. Sallas made no money off this transaction yet they treated me as if I had just spent $10,000 at their store. They make me feel like part of their family. I highly recommend Sallas Auto Repair to everyone."

5
9/13/2014Sallas Auto Repair - Kansas City

"The Car Clinic was excellent. I really liked the "Car Care Tips Section" and the time and attention you gave to show me my vehicle and the ability to ask questions. "

5
9/13/2014Sallas Auto Repair - Overland Park

"I just wanted to send you a personal thank you to you and your techs. Robert and Barry were extremely helpful in explaining and letting me see the issues on my truck while in the bay. As a semi-mechanical person, I enjoyed being able to have those conversations an look over the truck while on the lifts. Grant it I have spent a fair amount fixing this vehicle, it seems to be running like a champ (knock on wood). And I do not think I would have gotten that same attention from another shop that I have used in the past. You have a customer for life with all my vehicles and issues to come. Thanks again for excellent customer satisfaction focus. Barry and Robert deserve a little extra pat on the back."

5
9/12/2014Sallas Auto Repair - Kansas City

Always friendly service technicians who listen to my concerns and fix the problem.

5
9/12/2014Sallas Auto Repair - Overland Park

"I first heard about Sallas Auto Repair, when I was going to apply for a job with them, years ago. Not sure what happened, but I never did apply with them, but spent 9 years in the auto industry. 4 years in Sales and 5 years in Service. My customer satisfaction index in sales was 100% and in service 97%. I treated each customer as if they were my family. And I wanted to be treated that way myself. When I found out that Sallas Auto Repair was coming out to Overland Park, I was excited, to say the least. I would finally get to see how they treated me, and I need to insert here, my wife as well. So far, I have not been let down. They do top notch work, and the prices are very reasonable. Plus and first most, they are HONEST and dependable. I have recommended Sallas Auto Repair to all my friends and family. I want to thank each member of Sallas Auto Repair for their dedicated interest in the customer and their vehicle. An example that just happened, is when I brought my car in for some service, due to the warning lights coming on. They had the car 2 days, and did see the problem, but when the car was on the lift, the problem went away, after they had checked the car out. They did not charge me a penny for this. Yes, I have spent lots of money with them for other repairs, but this takes the cake. They get my business now and in the future. Thank you, Sallas Walter J Fink"

5
9/11/2014Sallas Auto Repair - Overland Park

My mom recommended Sallas (and I knew that if she was pleased, then they had to be GREAT!). I initially contacted John Blauw about a tire replacement. But, I also had an a/c problem, too, and had ordered a part at my dealership. When John told me that Sallas could fix my a/c, too, and offered to pick up the part at the dealership (I know, isn't that amazing?), I jumped at the offer. They even brought me home after I dropped off my car. My tire was replaced and the a/c works great. But, most importantly, John Blauw was SO nice and helpful and informative. I will always take my car back to Sallas and will happily recommend them to everyone I know. Thanks for the truly exceptional service!

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