5

I have to admit that I hadn't had to use a mechanic for quite awhile and was just a little apprehensive going. But my experience with Sallas was surprisingly good. They were thorough in handling my original concerns and found everything that was needing to be looked at on my 16 yo vehicle. Communication was really good and I'll be going back soon.

William, thank you for giving us a chance, especially after some time away from the shop world! We’re so glad your experience with Sallas was a positive one. It's always our goal to make things clear, thorough, and comfortable. Thanks for trusting us with your 16-year-old ride — we’ll be here whenever you need us next!

- Kansas City
5

The staff is super nice. They have great communication using text and phone calls. They are my go to place.

Phil, thank you so much for the kind words! We're glad to hear that our communication and service have made us your go-to place. We truly appreciate your trust and look forward to helping you with anything you need down the road!

- Kansas City
5

So far so good I called the shop and asked if my car can be seen due to the AC not working. They offered me a ride home as well as to pick me up when my car is ready. I will be adding onto this review as my car appointment is tomorrow to see if the prices are fair to also see if they can fix the issue. I want to give a big thank you to Kelly as I spoke with her over the phone and her little voice is so pure and sweet and she was very helpful. Answered all my questions. I look forward to tomorrow’s visit and I also look forward to seeing if they can find out what’s wrong and also most importantly the price that they will be charging me. I will update you all soon.

5

This shop is top-notch, professional, courteous, and very informative. Would highly recommend!

Dan, thank you so much for the great review! We're thrilled to hear you had a top-notch experience with our team. Providing professional, courteous, and informative service is what we strive for every day. We truly appreciate the recommendation and look forward to helping you again in the future!

- Kansas City
5

My experience with Sallas was beyond great! If I could give them more than 5 stars, I would. They took the time to explain every little detail to me (I know very little about cars) and gave me all the information I could possibly need to make a decision about my car. Not only are they knowledgeable, but they are extremely kind and caring. And they provided great service on my car. I have already recommended/raved about Sallas to my family and friends, and will continue to recommend them to everyone I know! 10/10 experience (even though car troubles are not a good experience 😂)

Courtney, wow—thank you for such an amazing review! We’re so glad to hear your experience with us was helpful, informative, and kind from start to finish. Taking the time to explain things clearly is important to us, and we're thrilled it made a difference for you. Car troubles are never fun, but we're glad we could make the process a little easier. We truly appreciate your recommendations and look forward to helping you—and anyone you send our way—whenever the need arises!

- Kansas City
5

We have had nothing but good things to say about Sallas auto. We have been well pleased with their service

Dan, thank you so much for your continued trust and support! We're grateful for the opportunity to take care of your vehicles and are thrilled to hear you've been pleased with our service. We truly value your loyalty and look forward to serving you again!

- Kansas City
5

It was my first time going to Sallas and I don't think I'll ever go anywhere else for my car needs. Honest, thoughtful about spending, no adding unnecessary fixes or trying to up-sell me, and everyone I spoke with were the most professional and nice service people I've dealt with in a long time. Cannot recommend Sallas enough.

Amanda, thank you so much for the kind words and for giving us a chance on your first visit! We’re thrilled to hear that you felt respected, informed, and never pressured—those are exactly the values we strive to uphold every day. It truly means a lot to know you had such a positive experience with our team. We appreciate the recommendation and look forward to being your go-to for anything your vehicle needs!

- Kansas City
5

I hate cars because they need service; it's reality. In recent years, I have mostly used dealerships for issues as I purchase warranties with my vehicle. Dealerships turn around quickly, though they always have some other reason to ask for money from you. It's stressful enough when you have a major repair and a lack of resources. Sallas Auto was a perfect experience. They were able to get me in for service, worked with my warranty and went to bat on my behalf, and completed the work in a timely manner. I had a loaner that made my life so much easier as they fixed my car. This is one of the best car experiences that I have ever had. Definitely check with Sallas Auto for anything that keeps your vehicle in top running condition.

Thank you for the review and the kind words! We know car repairs can be frustrating, especially when you're juggling major issues and the stress that comes with them. We're so glad we could step in, work with your warranty, and make the process easier for you. Having a loaner can really make a difference, and we’re happy it helped. It means a lot to hear this was one of your best auto service experiences—we're always here to keep your car running strong!

- Kansas City
2

Sallas prices are to high for me, they are above the dealer prices each time, I will not be back, People are saying don’t go to Sallas, they will rip you off I didn’t believe it at first , now I do. Service ok, they keep your vehicle to many days for small repairs

5

Very friendly and accommodating service! Thank you so much!

Donna, thank you for the kind words! We're so glad to hear you had a great experience with our team. It was our pleasure to help!

- Kansas City