Sallas was great to work with. I had paid our former mechanic several times to fix an intermittent engine problem over the last several years, but it kept coming back. Sallas identified the problem, ordered the correct parts, and fixed it. They were always pleasant to talk to, and even had a driver to pick us up when it was ready. I wish they had been able to fix it sooner--it was out for about 10 days--but I'd rather have it fixed right than turned around sooner.
Pat, thank you for taking the time to share your experience. We’re really glad we could identify and fix the underlying issue after so much frustration, and we appreciate your patience while we made sure the repair was done correctly. We also appreciate you recognizing our team’s communication and the pickup service—we’re glad that helped make the process a little easier. Thank you for trusting us with your vehicle, and we truly appreciate the opportunity to earn your trust.
- Kansas City