2

Extra shop charges added above approved estimate. If it is a cost you incur you should include it in your estimates. Poor business practice that takes away from your otherwise professionalism!

2

Extra shop charges added above approved estimate. If it is a cost you incur you should include it in your estimates. Poor business practice that takes away from your otherwise professionalism! Shop charges are your version of spa fees from hotels! Truely disruptive practice!

Tim, it is never our intent to charge for anything that is not approved by our customers. We always have our customers sign an estimate before performing work. In your case we sent an estimate via text that was signed before we did any work. There will never be any price changes without customer approval. We apologize we didn't elaborate if you had additional questions on any cost on the ticket.

- Overland Park
5

I happy they way Salas Auto take care repair this time

Thank you very much for the review! We appreciate your trust and look forward to helping you again whenever you need us.

- Overland Park
5

I just moved to KC, took my Mini Cooper in to replace the window motor, radiator and engine flush. They really took the time needed to make it right. The price was very reasonable. I highly recommend to give them a try.

Joe, welcome to KC, and thank you for the great review! We’re glad we could take care of your Mini Cooper and make sure everything was done right. We appreciate the recommendation and look forward to helping you anytime you need service.

- Overland Park
5

We have trusted the team at Sallas-OP for several years. Working with them feels like having a good friend who tell you plainly and directly what you need and what can wait when it comes to maintaining your car. Recently, we had them do an in-depth inspection on a new vehicle my wife and I were considering for purchase. The level of detail they went into during their inspection gave us the confidence we needed to make a deal on a great car for our family. Fully recommend Sallas for your car repair and maintenance needs.

5

I had a break down over the weekend. My car was towed to Sallas and they had a night box that was very accessible to use. The next day they kept me informed of what it would take to get my car back in the road. They fixed the car and let me know to pick it up. Very nice company to work with.

Larry, we really appreciate your feedback! Breakdowns are never fun, so we’re glad we could make the process smooth and get you back on the road. Thanks for choosing Sallas!

- Overland Park
5

Sallas has excellent customer service and does high quality work.

5

I’ve brought my Jeep here a few times, and all 3 times these guys did a great job. The first visit, something I asked to be fixed was accidentally missed. When I called to bring it up, they immediately took responsibility for the communication mistake and had me bring my vehicle back in ASAP, where they fixed the issue with no problem. I really appreciated the accountability they showed and how quickly they handled it. What really stands out to me is how honest they are. I never felt pressured or scammed like I have at other shops. They were upfront, transparent, and took the time to explain everything clearly. They also offer a free ride to wherever you need to go after dropping your vehicle off, and they can even pick you up. I’ve never been to an auto shop that does that. Ross is who I worked with, and he was AMAZING. His customer service was some of the best I’ve ever experienced. They provide a fully detailed report of what needs to be fixed, clearly explaining what needs immediate attention and what can wait. Their prices are very fair as well. I was actually referred here by a Firestone manager, which says a lot. They even called today to check in and see how my vehicle has been doing. Overall, they’re an amazing shop, and I’ll definitely be coming back for any future repairs.

5

Mollie, thank you so much for the 5 star review!

- Overland Park
5

Adam, thank you for the 5 star review!

- Overland Park