Kansas City, Overland Park, and Lee's Summit Auto Repair

So far, so good...Bought an oil change Groupon. Got an oil change. That's the extent of my experience with Sallas. So far, I'm impressed and get a good vibe from them. Will continue to use for all auto repair needs unless/until I discover some crazy problem. Here's why...(1) Front of the shop is professional and courteous. The telephone interactions and personal interactions I had at the shop were great. (2) Thoroughness. I got a Groupon oil change. At most places, that would become an "in and out as fast as humanly possible because we're not making any money on these things" proposition. I had told the Sallas folks that we were taking the vehicle on a long road trip and to give it a good once-over... They did exactly that. (3) No upsell. So, after the full inspection, the guy advises me that we do have one small issue. The guy explains exactly what's up, details what the repair process would entail, provides me with a parts/labor estimate for the work. Sounds like the usual "get 'em in here and sell, sell, sell" thing, right? Nope. He also explains exactly why there's no need for immediate action and that if the vehicle belonged to him, he wouldn't spend the money to tweak the minor deficiency. These guys knew I was taking the family truckster for a long-ass trip. They had me on the hook. They could've told me that I needed the work right away, knowing there was a good chance I'd reach into my wallet without pause. They didn't take advantage of that situation. So, right now, I'm digging Sallas. We didn't really have a regular mechanic for our vehicles... After this experience, I'm considering them our go-to people until further notice.

"Very nice and honest. Gave me options when it came to fixing a broken actuator in the steering column. Since money was tight I went with the quick fix. They also offered to pick me up when my car was finished. Good guys, I will be back."

Very nice and honest. Gave me options when it came to fixing a broken actuator in the steering column. Since money was tight I went with the quick fix. They also offered to pick me up when my car was finished. Good guys, I will be back.

"As a female, it's hard to find a good mechanic that will not take advantage of your lack of car knowledge. I feel very comfortable going to Sallas auto. I know John & Eric are going to take care of my car & explain the necessary repairs so that I understand. I would highly recommend Sallas!"

As a female, it's hard to find a good mechanic that will not take advantage of your lack of car knowledge. I feel very comfortable going to Sallas auto. I know John & Eric are going to take care of my car & explain the necessary repairs so that I understand. I would highly recommend Sallas!

"Awesome guys! My car broke down on the way to work so I had it towed there by the recommendation of AAA. My engine had died because of a faulty oil change and they diagnosed it, told me what was wrong and why it happened and told me to insist that the oil place pay for it. It felt like they were really looking out for me. I'll be taking my car there for oil changes and any other work from now on. They also told me about a class I can take at their Missouri location where I can be paired up with a technician and learn more about my car - sweet deal!"

Awesome guys! My car broke down on the way to work so I had it towed there by the recommendation of AAA. My engine had died because of a faulty oil change and they diagnosed it, told me what was wrong and why it happened and told me to insist that the oil place pay for it. It felt like they were really looking out for me. I'll be taking my car there for oil changes and any other work from now on. They also told me about a class I can take at their Missouri location where I can be paired up with a technician and learn more about my car - sweet deal!

"I love these guys. They have never once ripped me off, or tried to talk me into getting unnecessary work done. Even though I'm a female, they have never talked down to me or tried to take advantage of me (like most mechanics do, assuming that I know nothing about cars). They've even given me instructions for the minor fixes I said I wanted to do myself. This past February they installed a new battery while doing other repairs; last week, that battery died, when tested I was told it had a bad cell. I took the battery back to Sallas, and they not only replaced it for free, but sent one of their guys out TO MY HOUSE to put it back in. Once, on the phone, they walked me through a simple diagnostic to see if I needed to bring it in, or if I could handle the repair myself. My Honda has about a quarter million miles on it; I'm confident that Sallas will help me keep it running for another 250k."

I love these guys. They have never once ripped me off, or tried to talk me into getting unnecessary work done. Even though I'm a female, they have never talked down to me or tried to take advantage of me (like most mechanics do, assuming that I know nothing about cars). They've even given me instructions for the minor fixes I said I wanted to do myself. This past February they installed a new battery while doing other repairs; last week, that battery died, when tested I was told it had a bad cell. I took the battery back to Sallas, and they not only replaced it for free, but sent one of their guys out TO MY HOUSE to put it back in. Once, on the phone, they walked me through a simple diagnostic to see if I needed to bring it in, or if I could handle the repair myself. My Honda has about a quarter million miles on it; I'm confident that Sallas will help me keep it running for another 250k.

"A friend referred these guys and the fact that offered drop off and pick up from work sealed the deal. I liked them, I'm going back in the fall."